We understand the importance of your privacy and your concerns about the security of your personal information. We are committed to protecting any personal information about you that we hold.
Use of Information
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime. You will find our contact details under the Contact Us section of the website.
Text Messaging and SMS
If you provide a mobile phone number and tick the box providing consent to receive text messages, you agree to receive an initial text message. On receiving the initial text message, you must then “Opt In’ by replying “YES” or “Y” to that text. Thereafter you will receive periodic text messages including marketing material and offers from Luna Bronze.
The frequency of texts may vary. Such consent is not a condition of purchasing any goods or services. If you do not wish to receive text messages, simply do not provide a mobile number nor tick the consent box. If you “Opt In” and later change your mind, simply reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT to any message to Opt Out.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
Access to your Information
You may request access at any time to personal information we hold about you. You will find our details under the Contact Us section of our website.