Who we are

This website is operated by Luna Bronze Pty Ltd (ACN: 606 681 770)

Your Agreement

By visiting our site and/or purchasing one of our wonderful products from us, you agree to our Terms & Conditions.

We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Our Services

Luna Bronze will always do our best to prevent any delays or interruptions to the website, but we cannot promise that the website will be available at all times. We may stop the operation of part of the website or all of it, at any time and without telling you. However, we will not be responsible for any loss, cost, damage or liability that may arise as a result. We try to make sure the content on the website is accurate, but we do not guarantee this. The content is also general in nature and does not constitute advice in any way.

Some Rules

You must not:

1. Use the website for anything that breaks the law or infringes someone else's rights; post or send any material via the website which harms anyone else or use the website to send unsolicited messages; and

1. In any way tamper with the website or transmit any worms, viruses or destructive codes via the website.

Products

Our products are available exclusively online through our website. These products may have limited quantities and are subject to return or exchange only in accordance with our Returns Policy.

We reserve the right to amend the range and prices of our products at any time.

Errors and Inaccuracies

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the site is found to be inaccurate at any time without prior notice (including after you have submitted your order).

Intellectual Property

The content and design of this website is all subject to copyright, which we reserve and own (or use under licence from someone else). You must not copy, adapt, store, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services on this website. If you wish to do any of these things, you must get our written permission first.

Third Party Links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. These links are provided for convenience only and you use them entirely at your own risk.

Indemnity

We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

Disclaimer

To the extent permitted by law, we have no liability or responsibility to you or any other person for any loss. You acknowledge that you access and use our website at your own risk.

We make no representation or warranty that the website is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the website is not illegal or prohibited, and for your own compliance with applicable local laws.

It is imperative that all Luna Bronze products are used only in the manner for which they are intended, and that care and common sense are exercised when using the products. To the extent permitted by law, Luna Bronze Pty Limited ABN 16606681770 does not accept any liability for, and is not responsible for, any damage, loss or injury caused by the use or misuse of our products.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select from our website is free of viruses or anything else that may interfere with or damage the operations of your computer systems.

Our website may contain links to websites operated by third parties. Such links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on linked third party websites and have no control over or rights in linked third party websites. 

Limitation of Liability

To the extent allowed by law, we exclude all liability to any person for loss or damage of any kind arising from or relating to the use of this website or the materials on this website. Where any law implies a warranty into these terms of use which may not be excluded, then to the extent the law allows us, our liability for breach of the warranty will, at our option, be limited to the supply of the goods or services again or (where applicable) repaired or replaced; or paying the cost of having them supplied again, repaired or replaced.

Applicable Law

These terms of use are governed by New South Wales law and if there's a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms & Conditions does not constitute a waiver of our rights.

These Terms & Conditions and any policies or operating rules posted by us on this site constitutes the entire agreement and understanding between you and us govern your use of the service, superseding any prior agreements, communications and proposals, whether oral or written, between you and us (including any prior versions of the Terms & Conditions).

For us to waive a right under these terms, the waiver must be in writing.

If any part or provision of these terms is or becomes illegal, unenforceable or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these terms. The remainder of these terms will be binding on you.

Suspension and Termination

Without prejudice to any other right or remedy available to us, if we consider that you have breached these terms or we otherwise consider it appropriate, we may immediately and without notice, suspend or terminate your access to the website, or any part of it.

Contact Us

If you have any questions relating to our Terms & Conditions, please send us an email via the Contact Us section of our website.

Mobile Message Service Terms and Conditions

Last updated: 8 March 2023

The Luna Bronze mobile message service (the "Service") is operated by Luna Bronze Pty Ltd (“Luna Bronze”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides promotions, specials, and other marketing offers (e.g., cart reminders) from Luna Bronze via text messages through your wireless provider to the mobile number you provided. Message frequency varies. 

Text any of the following single keyword commands: STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT to any message to Opt Out to +1 (855) 466-7002 (USA), or +1 (855) 466-7002 (Canada) or Click the unsubscribe link in any text message to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Luna Bronze mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +1 (855) 466-7002 (USA), or +1 (855) 466-7002 (Canada) or Contact Us and our team will happily assist you.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.  

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.